Resetting Certify Passwords

If you are not using Worksoft single sign-on (SSO) authentication, Certify administrators can reset user passwords and set a password expiration date within Certify.

If you are using SSO authentication, administrators reset passwords in the Worksoft Portal. For more information, see Adding Users in Worksoft Portal.

To reset a password:

1. In the Navigation pane, click Users & Groups.

   The Users & Groups window opens.

2. In the Navigation pane, click Users.
3. In the Users Summary pane, right-click a user and select Reset Password or select a user and click the Reset Password button.

The Reset Password dialog opens.

4. Enter the following information in the fields:

   Field	Description
   New Password Verify Password	Enter a password for the user. Passwords can have a minimum of 6 characters and a maximum of 16 characters. Special characters are allowed.
   Force Password Change on Login	Select this option if you want the user to be forced to change the password when logging into Certify.
   Password Never Expires Password Expires	Click on one of the option buttons: Password Never Expires - Password does not expire Password Expires - This option requires users to change their passwords on a regular basis to increase security of your Certify system. Select the number of days or date for when the password expires.

5. Click OK.

The password is changed. The new password applies the next time the user signs in to Certify.

 

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