Using the Certify Diagnostics Tool

The Certify Diagnostics tool helps you diagnose issues that you encounter when using Certify by creating a report about a specific interface. This tool is located in the Help menu and supports the following interfaces:

Applitools
Java
Mac
Mainframe-LT
Mobile
NetUI
Oracle Forms
PDF Forms
QC
SAP
Silverlight
UIA
Web

To create an interface diagnostic report:

To create a diagnostic report for one interface, select an interface in the Diagnostics menu under Certify Help:

Help > Diagnostics > (Interface)

To create a diagnostic report for all interfaces, select All Diagnostics:

Help > Diagnostics > All Diagnostics

Certify Diagnostics Tool User Interface

The Certify Diagnostics tool consists of the following parts:

Summary Pane
Details pane
Menu options

Summary and Details Panes

The Certify Diagnostics report consists of two panes—Summary and Details panes. The top pane is the Summary pane that lists one or more groups of reported items for the selected interface and the current status.

The following icons represent the status of report items:

Status	Description
	None
	OK
	Warning
	Error Click on the report item, and the cause of the error appears in the Details pane.
	Repaired
	Insufficient Privileges
	Generic

The Details pane displays specific information about the reported items.

Menu Options

The Diagnostics tool has the following menus:

File
Nodes
Find

With the File menu options, you can do the following tasks:

Option	Description
Open	Open a specific diagnostics file.
Save	Save the diagnostics report.
Exit	Exit the Diagnostics tool.

Nodes Menu

With the Nodes menu options, you can do the following tasks:

Option	Description
Expand All	Open all the nodes in the Diagnostics report tree.
Collapse All	Collapse all the nodes in the Diagnostics report tree.

When you right-click on a report item, you also have the option to expand and collapse nodes.

Find Tool

The Find tool helps you find specific report item.

To find a specific report item:

In the Diagnostics tool, click Find.

The Find Report Items tool opens.
In the Search Term field, enter a word that you want to search for in the report.
Click Find.

Matching report items appear in the Report Items grid.
Click on an item in the grid.

The item is highlighted in the report.