Configuring a Process Intelligence Database in the Worksoft Portal

You must register Process Intelligence and configure the database in the Worksoft Portal. Process Intelligence leverages information from the Portal.

Registering Process Intelligence

The first time an administrator signs in to Process Intelligence through the URL address, Process Intelligence registers automatically in the Worksoft Portal.

Example: https://servername.worksoft.com/portal

From the Worksoft Portal menu, select Product Configuration > Process Intelligence to verify the registration.

If you sign in the first time with the localhost, it will register the localhost, which will cause problems. If this happens, click the Deregister button, sign in through the URL address, and register Process Intelligence again.

If, for some reason, the product does not automatically register, you can trigger the registration manually. For more information, see Manually Registering Products and Services for the Worksoft Portal.

Database Connection Configuration Options

When you configure your Process Intelligence database, you can select how you want to set up your database security configuration. You need to be a superuser to configure both connections:

  • User Based Configuration
  • Managed Service Identity Configuration

To create a Process Intelligence database with a user-based configuration connection:

  1. From the Worksoft Portal menu, select Product Configuration > Process Intelligence.

    The Database Configuration page opens.

  2. Select the User Based Configuration option.

  3. In the SQL Server field, enter the server name.
  4. In the Database Name field, enter the database name.
  5. If you want to use Windows authentication, select the Use Trusted Connection (Windows) option.

    For more information about configuring Windows authentication, see Chapter 2 in the Worksoft Infrastructure Services Installation Guide.

  6. If you want to use SQL Server authentication, enter the SQL Server user name and password in the respective fields.

  7. Select the Trust Server Certificate option.

  8. Click Test to test your database connection.

    A message opens stating if the connection was successful or failed. If the test fails, troubleshoot the database connection.

  9. Click OK to close the message.
  10. Click Save to save your database.

    A message opens stating the connection was successful.

To create a Process Intelligence database with a Managed Service Identity configuration connection:

  1. From the Worksoft Portal menu, select Product Configuration > Process Intelligence.

    The Database Configuration page opens.

  2. Select the Managed Service Identity Configuration option.

  3. In the Database Server field, enter the server name.
  4. In the Database Name field, enter the database name.
  5. In the Managed Identity ID field, enter the ID.
  6. Click Test to test your database connection.

    A message opens stating if the connection was successful or failed. If the test fails, troubleshoot the database connection.

  7. Click OK to close the message.
  8. Click Save to save your database.

    A message opens stating the connection was successful.

Configuring Network and On-Premise Environments

You can also configure the Process Intelligence environment in the Worksoft Portal. You can select to configure your environment to a network or an on-premise environment.

To configure a network environment:

  1. Scroll down the Process Intelligence page in the Worksoft Portal to the Process Intelligence Configurations section.
  2. In the Process Intelligence Configurations section, enter the following information:

    Parameter

    Description

    Domain

    Enter the domain name for the shared folder.

    Remote Computer Name

    Enter the name of your remote computer for using the network shared folder.

    Username

    Enter the username for using the network shared folder.

    Password

    Enter the password for using the network shared folder.

The configuration is complete.

To configure an on-premise environment:

  1. Scroll down the Process Intelligence page in the Worksoft Portal to the Process Intelligence Configurations section.
  2. In the Process Intelligence Configurations section, select the Is On-premise Installation? option.
  3. In the File Storage Path field, enter the file path where you intend to store your files.

    The configuration is complete.

 

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