Utilizing the Diagnostics Tool in Business Capture

The Business Capture Diagnostics tool helps you diagnose issues encountered when using Capture by creating a report about a specific interface.

To use this tool, you must use the Automator User Persona view.

To create an interface diagnostic report:

Click the Business Capture icon on your desktop.

Worksoft Business Capture opens.
Click the Main Menu button and select Settings > Configure Interface and License.

The Configuration pane opens.
In the Diagnostics column, click the Diagnostics button next to the interface where you want to create a report.

A diagnostic interface report is created.

Diagnostic Tool User Interface

The Diagnostic tool interface consists of the following:

Summary Pane
Details pane
Menu options

Summary and Details Panes

The Diagnostic report consists of two panes—Summary and Details panes. The top pane is the Summary pane, which lists one or more groups of report items for the selected interface. The Summary pane displays the current status for each group and report item. The following icons represent the status of report items:

Status	Description
	None
	OK
	Warning
	Error Click on the report item, and the cause of the error appears in the Details pane.
	Generic

The Details pane displays specific information about the report items.

Menu Options

The Diagnostics tool has the following menus:

File
Nodes
Find

In the File menu, you can do the following tasks:

Option	Description
Open	Open a specific diagnostic file.
Save	Save the diagnostic report.
Exit	Exit the Certify Diagnostic tool.

Nodes Menu

In the Nodes menu, you can do the following tasks:

Option	Description
Expand All	Open all the nodes in the diagnostics report tree.
Collapse All	Collapse all the nodes in the diagnostics report tree.

When you right-click on a report item, you also have the option to expand and collapse nodes.

Find Tool

The Find tool helps you find a specific report item.

To find a specific report item:

In the Diagnostics tool, click Find.

The Find Report Items tool opens.
In the Search Term field, enter a word you want to search for in the report.
Click Find.

Matching report items appear in the Report Items grid.
Click on an item in the grid.

The item is highlighted in the report.