Utilizing the Diagnostics Tool in Business Capture
The Business Capture Diagnostics tool helps you diagnose issues that you encounter when using Capture by creating a report about a specific interface. In order to use this tool, you must use the Automator User Persona view.
To create an interface diagnostic report:
-
Click the Business Capture icon on your desktop.
Business Capture opens.
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Click the Main Menu button and select Settings > Configure Interface and License.
The Configuration pane opens.
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In the Diagnostics column, click the Diagnostics button next to the interface in which you want to create a report.
A diagnostic interface report is created.
Diagnostic Tool User Interface
The Diagnostic tool interface consists of the following:
- Summary Pane
- Details pane
- Menu options
Summary and Details Panes
The Diagnostic report consists of two panes—Summary and Details panes. The top pane is the Summary pane, and it lists one or more groups of report items for the selected interface. The Summary pane displays the current status for each group and report item. The following icons represent the status of report items:
Status |
Description |
|
None |
|
OK |
|
Warning |
|
Error Click on the report item, and the cause of the error appears in the Details pane. |
|
Generic |
The Details pane displays specific information about the report items.
Menu Options
The Diagnostics tool has the following menus:
- File
- Nodes
- Find
The File menu options allow you to do the following tasks:
Option |
Description |
Open |
Open a specific diagnostic file. |
Save |
Save the diagnostic report. |
Exit |
Exit the Certify Diagnostic tool. |
Nodes Menu
The Nodes menu options allow you to do the following tasks:
Option |
Description |
Expand All |
Open all the nodes in the diagnostics report tree. |
Collapse All |
Collapse all the nodes in the diagnostics report tree. |
When you right-click on a report item, you also have the option to expand and collapse nodes.
Find Tool
The Find tool helps you find specific report item.
To find a specific report item:
-
In the Diagnostic tool, click Find.
The Find Report Items tool opens.
- In the Search Term field, type in a word that you want to search for in the report.
-
Click Find.
Matching report items appear in the Report Items grid.
-
Click on an item in the grid.
The item is highlighted in the report.