Worksoft Integration with Atlassian Jira

Worksoft integration with Atlassian® Jira® streamlines defect management by automatically capturing failures from Worksoft Continuous Testing Manager (CTM) suite executions and accelerates issue resolution during test execution cycles. The integration ensures faster issue tracking, improved visibility, and efficient test processes.

The Jira and CTM integration provides you with the following benefits:

Centralized defect management

Within a single platform, you have unified visibility into all defects in Jira, enabling teams to track, prioritize, and manage issues generated by CTM test suite executions.
Automated defect creation

Defects are automatically created in Jira from failed CTM test suites through the Worksoft Scheduler, reducing manual effort and ensuring timely logging of high-level defects.
Defect tracking

When defect creation is enabled, individual CTM test suite failures generate defects in Jira, provide detailed insights into failed points, perform root cause analysis, and ensure timely logging of high-level defects.
Improved collaboration

Collaboration between functional testers, developers, and stakeholders is enhanced by providing real-time visibility into defects, accelerating resolution cycles, and improving overall software quality.

System Requirements

Before you can integrate with Jira, you must have installed the following Worksoft products:

Worksoft Portal and all infrastructure services, including the Worksoft Scheduler
Integration Gateway
Worksoft Certify (Certify Web API and Certify Results API)
Continuous Testing Manager (CTM)

For information on installing these products, see Worksoft Installation Guides. For information on how to install the Worksoft Integration Gateway, see the Integration Gateway section.

You also need a Certify database that has been registered in the Worksoft Portal. For information on how to create a Certify database, see the Worksoft Certify Installation Guide.